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About Us

Fagor Malaysia

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Products designed by and for people

Fagor is a brand of quality home appliances that specializes in people, in finding the
best solutions so you can live in a healthier, happier environment.
For this our broad range of products is designed to take care of you and your family.
Fagor offers you a space with a great harmony and a perfect aesthetic balance.

Fagor range of appliances are designed under the same aesthetic and functional unity that will allow you creating an environment with great homogeneity and splendor.

Combine them as you like and, whatever your needs may be, you will see that there is one solution that meets your needs.

Harmony enters your home via Fagor.

The field of competence:picture3
A multi-specialist in household appliances, comfort and furniture
- offering total living solutions!

Target market:
30 years & above / Middle-class & above / Families with children / Good brand experience.

Main axis:
Innovation, modern technology and efficiency to deliver greater sense of quality and user-friendliness.

Designed to enhance modern living:
Manufactured in Europe, Fagor uses innovations and/or technologies to meet your needs.
Technology is used as a means not an end to achieve benefits such as functionality, ease of use (eg. LCDs display technology)
Elegant Technology designed for the modern home.
Premium, high-end, intuitive, sustainable, smart and also environmental friendly.

Terminology
Technology / Innovation, latest technologies, advances in technology. Fagor Technology. Technology and quality.

 

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Technology and (water / time / energy) savings.

Technology and health / safety ...  Besides form, we also provide functionality & innovations in our products

High Technology as a means not an end…Efficiency in terms of lower consumption

Fagor Home Appliances (M) Sdn Bhd

was established in the year 2000. Wholly owned by Fagor Electrodomesticos, S. Coop., Spain; the FAGOR brand has become locally recognized amongst various distribution channels as the market leader in built-in appliances.

Distribution of Location
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Product Range: White Goodspicture8

Cooking Range:

- Ovens
- Steam Ovens
- Microwaves Ovens
- Combi Ovens
- Induction Hobs
- Radiant Hobs
- Gas Hobs
- Hoods
- Coffee machines

Washing Range:
- Dishwashers
- Washing Machines
- Washer-Dryers
- Dryers

Cooling Range:
- Refrigerators / Freezers
- Wine cellars

Customer Service

picture9At FAGOR Malaysia we have a one-stop call centre to assist with on the-spot problem solving. All call centre personal are well versed in all aspects of the appliances to help understand your queries and provide online trouble shooting and technical support.

1. Product Information
Call centre personal are knowledgeable in the complete range to be handle your queries on product information.
2. Product Demonstration
Trained call centre personal will endeavor to give online step by step trouble shooting and information on how to use your FAGOR appliances.
3. Promotion and Marketing
To inform the latest offers and products.
4. Information Centre
For general enquiries speak to our information centre.

Fagor’s Awards and Achievements

  • European Ecology Award for the Product for sustainable development
  • First official technical services network to obtain ISO 9001 AENOR certification
  • Quality Systems Certificates based on ISO 9001
  • Environmental Management System based on ISO 14001
  • Health and Safety at Work System based on OHSAS 18001
  • ONCE Awards for Basque Solidarity in the “Supportive Organization” category (Bluetooth technology)